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Published:
2013-08-01 22:49:54 UTC
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For more information about the purview of our committees, please see the committee listing on our website.

I. CREATING A BIGGER HOME

In July, Open Doors was contacted by three archive moderators and they're developing plans to get their archive contents safely onto the AO3 (in addition to touching base with mods for archives already in their queue). Open Doors is also facilitating two donations to the Fan Culture Preservation Project, one of which is a rather large collection (approximately 35 boxes) of materials that is pretty exciting. Lastly, a point for celebration: all unclaimed stories in the 852 Prospect Archive collection have now been unlocked. Woot, visibility!

Accessibility, Design and Technology have been doing lots of work on sustainability. They’re currently in the process of upgrading to a new version of Rails (the web framework the AO3 is built on), which helps ensure good security and means we can take advantage of new developments in Rails. They recently welcomed some awesome new recruits to our Quality Assurance & Testing subcommittee and they’ve been hard at work testing ALL THE THINGS to be sure the upgrade hasn’t broken anything. The Test Archive is now in need of some love, as we use it a lot, so AD&T has been working with Systems to plan for upgraded Test servers.

AD&T is simultaneously preparing for a period of reflection, organizing, and decision-making that will start immediately after the Rails deploy. They've assembled a master list of topics to work through, and will have discussion forums and meetings as well as get-togethers to get some of the more fiddly work done (such as evaluating our list of open bugs to check that they are all still relevant and have the right information attached). They will reflect on conceptual and procedural matters, such as our place in the world of Open Source development, and ways to support and motivate our volunteers better. AD&T will also look into cross-committee processes and touch base with relevant partners. This period of reflection is a chance for them to catch their breath and take a look at the big picture, so that they can work more efficiently going forward.

Of particular interest to users, AD&T has been working with other committees, including Support, Abuse, Tag Wrangling, and Internationalization & Outreach, on the plan for adding different work types to the Archive. This is a much-needed piece of work which will make it easier to mark and filter works by media type (art, video, text, etc), and has been a long time coming.

Systems valiantly tried to keep the OTW mailserver from committing suicide, then split it into separate incoming and outgoing mailservers. They've have also tried out some additional monitoring systems (alongside, not instead of, New Relic) and are in the process of upgrading their ticketing system. Systems will soon be hard at work bringing up new machines for testing, beefing up the servers that run the Archive, and bringing up new virtual servers for Fanlore and the OTW’s internal email server, among other things.

Lastly, Category Change is finishing up discussion on the remaining items from the internal feedback round about fandom categories on AO3, and will be dedicating itself to writing the public documentation for the proposal as soon as they’re done.

II. LOOKING FOR HELP

Tag Wrangling briefly re-opened wrangler sign-ups for a targeted recruitment, looking for volunteers to handle fandoms in need of some TLC. This call was so successful that recruitment closed again within a couple days! They’ll be reopening again within the next couple of months after training up our new people. There is also a team of wranglers reviewing AO3's religion, mythology and folklore tags, looking for better and more consistent ways to handle these complex fandoms.

Journal put out a call for peer reviewers for Transformative Works and Cultures, so if you work in fandom studies or are interested in fandom meta, you can add yourself to their reviewer database. Journal just sent the next issue into production, on track to be released on September 15. The editorial team is working on the first two issues of 2014. Journal's editors also worked with Comms staffer Jintian on a spotlight discussing their production process.

Communications held recruitment for graphics volunteers and have brought in four so far to augment our news posts with images. They are also planning to celebrate the 1000th subscriber to the OTW Tumblr account on Aug 2, which will feature work from its new recruits. The milestone makes Tumblr the third most followed OTW News outlet after LiveJournal and Twitter.

Development & Membership's The Meetup of Our Own at San Diego Comic-Con was a great success! Around 90 people attended and we collected US$365 in donations. Many thanks to Legal staffer Heidi for her leadership role in planning and hosting this event. In other news, DevMem has begun planning for the October fund drive and is developing a training plan for DevMem staffers in preparation for recruitment.

III. GOVERNANCE

Board announced some changes to our officer lineup at the beginning of July. The current Board officers are:

President: Ira Gladkova
Vice President: Cat Meier
Secretary: Kristen Murphy
Treasurer: Nikisha Sanders
Elections Officer: Eylul Dogruel

Board held an open house chat for chairs, staff and volunteers on July 13-14 and approved Phase 1 of a proposal from Systems to expand our technology infrastructure. Phase 1 includes a new server for test and infrastructure, a temporary new virtual server to build and test the configuration for a new incoming e-mail server, and provisions for upgrading our bandwidth as usage increases.

Board also adopted and announced a reimbursement policy stipulating when and how staff members may be reimbursed for OTW-related costs they have incurred in the course of staff work and approved a proposal from Volunteers & Recruiting to purchase e-books with which they will develop a library of resources on nonprofit best practices.

They have also begun preparing for the 2013 Board election in conjunction with the Elections Workgroup.

Strategic Planning has been interviewing the Support co-chairs and preparing survey questions for Support staff members. They also interviewed the current Wiki chair to update information in the Wiki/Fanlore report that is being drafted. It should be finished along with the Systems report next month.

IV. IT’S ALL ABOUT THE PEEPS

Volunteers & Recruiting is nearing the end of the foundation stages of building a chair and lead training program. They are also actively working on finishing their committee’s training plan in preparation to recruit for their own committee.

New Committee Staff: 1 AD&T staffer
New Communications Volunteers: Diane Quintal, Bremo
New Tag Wrangler Volunteers: Gnine, asa, Ruth Damaris, skieswideopen, Baranduin, Claire J. Vannette, sesanye, Ketsu, breadfuls, bscl43, Zain, Liviapenn, Temaris, KeevaCaereni, radondoran, Carrie Haase, Katy Armstrong, antrazi, Jennifer Tifft, Camilla M., jsparc, Gills, Anne R, Llwyden ferch Gyfrinach, Selenay, Lillian Bolen, slylytouchingly, bluehooloovo, Brianna Smith, Lbilover, Swamp Adder, wendymarlowe, DebetEsse, Wordwitch, ereshai, Firefly_Ca, Rav, Alix Mason, Lee H., strina, 3 additional tag wranglers.
Departing Committee Chairs: Moose (Systems)
Departing Committee Staff: 1 Systems staffer
Departing Tag Wrangler Volunteers: 17
Departing Tester Volunteers: artisan447

Mirrored from an original post on the OTW blog. Find related news by viewing our tag cloud.

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Published:
2013-07-16 18:58:25 UTC
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Hello AO3! This newsletter has been, um, a long time coming for which we sincerely apologize. Here's what we've been up to in the past three months.

Cool stuff on the Archive!

To our overwhelming delight, Time Magazine named us as one of the "50 Best Websites of 2013." Thank you to everyone -- from staffers to users -- who make this website what it is!

852 Prospect moved in with us in May. This move was orchestrated by the hard work of the 852 Prospect archivists, Open Doors and AD&T. Please join us in welcoming the Archive to the Archive!

Tag Wrangling has been hard at work with their new tools to help users search by original language titles as well as transliterated fandom titles. Check out more information about these tools here.

There were two small deploys in early May and late June: Releases 0.9.6.1 and 0.9.7. 0.9.6.1 focused on code needed for the 852 Prospect move as well as a couple of fixes. 0.9.7 included more fixes as well as integrating Travis-CI into the testing process.

Our Content Policy workgroup has been hard at work with our TOS and FAQ in anticipation of the inclusion of fannish nonfiction on the Archive. These proposed changes went up for public review at the end of June. We thank everyone who provided input!

The OTW unveiled the Archive of Our Own Diversity Statement, a statement which has been years in the making. We encourage you all to read it and hold us to it as we continue to develop the Archive in the many years to come.

What’s up in the world of tags?

Several small changes to guidelines have clarified what freeform tags we canonize, including how we handle episode tags and fandom fusion AUs - check out the subtags of Alternate Universe - Fusion to find Jane Austen fusions and your fandom favorites with Pokemon! We've also changed guidelines for translated fandom tags, so you may notice Japanese, Cyrillic, and other non-Latin alphabets when browsing the fandoms lists.

Adventures with Support

We have new people! Annie, girlmarauders, and Katherine have all joined our merry little band. Bring on the tickets!

AD&T Committee business of note

AD&T has been busy with small fixes and releases as well as working on documentation and necessary groundwork to recruit new coders in the fall!

Tag Wrangling Committee business of note

We've inducted and trained almost 50 new volunteers in May, and are planning to re-open wrangling volunteering on a limited basis in July. The wrangling staff has also posted several more advanced tutorials for both our new wranglers and experienced wranglers, so all of us are wrangling "on the same page", so to speak. With over 12,000 canonical fandoms on the Archive, all the work of our wrangling volunteers is very appreciated!

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

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Published:
2013-04-30 01:39:47 UTC
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March and April were busy busy busy months for the Archive. Our output included, among other things, a new header, an updated roadmap, and our annual April Showers promotion, a joint effort between Fanlore and the AO3 to highlight the fandoms you love!

All the Archive news that's fit to print!

As part of the continuing discussion about the OTW's decision to include meta, or fandom nonfiction, on the Archive, the OTW's Board released a statement. This statement outlined the history of the decision as well as the Board's reasons for including fandom nonfiction on the Archive. Another post, which was the culmination of a discussion between several committees, further clarified the position of the Archive's thoughts on fandom nonfiction and tentatively outlined the steps that would be necessary in introducing fandom nonfiction into the Archive.

The OTW Board released an updated Archive Roadmap. The Roadmap outlines future improvements and changes of the Archive. It is maintained by the Accessibility, Design & Technology committee, though it was created with the input of several other committees including Abuse, Internationalization & Outreach, Open Doors, Support, Systems, Tag Wranglers, and Translation. If you're interested in the future of the Archive, go check it out!

Although the event was not run by Archive committees (big props to the Development & Membership committee for all their hard work!), AO3 was happy to host a banner for the OTW's annual April Membership Drive as well as contributing a post sharing how much it costs to run the Archive. This year's drive was the most successful drive in OTW history. Thank you to everyone who donated!

Release 0.9.6 went live and what a release it was! It presented us with, most notably, a new header and new notification emails. Other new features included the ability to disable guest comments, and a new and improved front page. This release fixed several bugs, updated Tag Wrangling and Admin features, and gave us several other goodies. Unfortunately, this release also presented some unanticipated problems for several users. Our known issues posts describes these issues and we encourage any users who are encountering problems with Release 0.9.6 to look at the above post or contact Support.

Fanlore and AO3 ran their annual April Showers promotion, showcasing fandoms on AO3 and on Fanlore. The Archive's tumblr ao3org with the Fanlore twitter highlighted a fandom a day for the month of April.

Adventures with Support

In the months of March and April so far, we've managed 798 unique tickets so far - and we still have a couple days to go!

AD&T Committee business of note

In addition to releases, we've been working on documentation to start recruitment for selected positions soon.

Support Committee business of note

We will be holding another Open Chat session with the Support Staff in our public chat room (the link will be made available on the day of the chat) this coming Saturday, May 04, 2013 at 16:00:00 UTC lasting through this Sunday, May 05, 2013 at 04:00:00 UTC. Members of Support will be available to interact with users one-on-one in live chat. See what time that is where you live. (Real Life Monsters ate the April chat.)

Tag Wrangling Committee business of note

Tag Wrangling opened for volunteers and had such an overwhelming response that we had to hit the pause button long enough to catch up! We've now inducted the over 50 (\o/) new volunteers, and should be re-opening recruitment soon. In concert with that, staff have been hard at work putting together a comprehensive training plan; our basic tutorials are already completed and in use, and more advanced instruction is on the way. Meanwhile our new wranglers have enthusiastically been helping all our experienced hands in cleaning up tags in fandoms across the Archive; we're looking in better shape than ever!

And finally...

We are floored by the generosity of the participants in AO3 Auction. From the bottom of our squeeing hearts: THANK YOU!

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

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Published:
2013-02-17 19:39:34 UTC
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Welcome to the January-February Newsletter! We hope you had a good holiday season and are having a happy new year! Despite the term break in December, January was busy busy busy with upgrades and releases for all. February is also turning out to be a big month with releases, spotlights, tag wrangling fixes, and header posts galore! Here's what we've been up to:

All the Archive news that's fit to print!

2012 was full of Archive milestones. In November we passed the 500,000 work mark in 10,000 fandoms. In December, the Archive passed 100,000 users. Check out this post for further milestones that we passed in 2012.

Tag Wrangling shared their process for wrangling Additional Tags and why Additional Tags are not as un-wranglable as one might think.

Mini-Release 0.9.4 went live with a small number of bug fixes. We were also very happy to bring back invitation requests in December. Release 0.9.5 and its redux went off without a hitch.

Fandom Tags are now alphabetized regardless of articles. Wranglers now have the ability to assign a sort name different from a display name, making it easier for us to wrangle and browse fandoms!

We recently posted a Spotlight on Systems Committee. If you've ever wondered what goes on behind the scenes to support the technical systems of the Archive, read all about it here.

AD&T are hard at work on a redesign of the site header. Check out our little preview and tell us what you think.

And finally, the Board approved meta hosting on the Archive. Please see this post for details on how this decision affects you, the Archive, and the Archive staffers.

Adventures with Support

Things are keeping busy in the Support world. We've got a new co-chair, and the training is letting us solidify all of our training. We're looking forward to a solid year with proactive communication with both our fellow committees and our users!

Open Doors Update

Open Doors is still working toward an automated import for the 852 Prospect Archive and recently held two open house chats (read more here). In the meantime, we've opened up manual importing by inviting all 852 Prospect authors to the Archive. Check out Open Doors' post for further instructions on manually importing works from that particular Archive.

AD&T Committee business of note

We're excited about the upcoming year and are looking forward to everything we'll be sharing with you. On a more serious note, we recently reviewed our emergency plan in the event that our site is compromised and requires an emergency shutdown.

Support Committee business of note

Support will be hosting a Live Chat February 23rd-24th, from 4pm to 4am UTC (What time is that for you?) As Support, our function is to help users with bugs and issues, and pass reports on to our Coders and Systems team, who actually keep the place running. So, if you have questions or comments about AO3 or OTW policies, good or bad, Support Chat isn't the right place for them. If you do want to talk to someone about policy issues (meta on the Archive, philosophical issues with the tagging system, category change, etc.) we can direct you to the appropriate admin post or contact address so you can leave feedback directly for the people dealing with the area of your concern.

Tag Wrangling Committee business of note

We've clarified some major weirdness in our guidelines regarding AU tags and inconsistencies regarding the canonicals for Original Characters in Relationship tags.

Apologies

We've had some scheduled downtime during the past couple of weeks. Each time was for two upgrades and some site maintenance to build a better Archive. Apologies to anyone who was inconvenienced by this! We also received reports from some users that Avast was sending out malware warnings when users tried to access the Archive. The cause of this malware warning was external and no cause for alarm.

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

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Published:
2012-12-13 19:52:21 UTC
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Hello and Happy Holidays from the AO3! This newsletter contains all sorts of fun facts and news from the past two months - read on for updates in the world of the Archive in November and December.

Cool stuff on the Archive

Filters are back and our Advanced Search form has been updated! Look at this post for details on how to use our new filters and Advanced Search form. Release 0.9.2 went live and included more than just tag filters; we were also able to deploy bookmark filtering, a new search form for works and bookmarks, and new index pages for works and bookmarks. Releases 0.9.3 and 0.9.3 Redux also went live and included a lot of bug squashing and fixes as well as the ability to anonymously comment on your own anonymous work.

We're now issuing 750 user invites per day. Our queue is slowly but steadily decreasing. To those of you still on the waiting list, thank you for your continued patience!

Your Archive needs you!

The Content Policy Committee is working on changes to the AO3's Terms of Service and would like your feedback on the proposed changes. The content change files are available at the above news post for your consideration. We welcome all feedback!

Bugs we’ve squashed

We've been keeping a close eye on performance after the release of the new search engine and filters, and we're pleased with how it's holding up: it's a big improvement over the old system. We quickly located a bug causing tag wrangling changes not to propagate through to works and bookmarks properly, so tag wrangling was disabled while that was being fixed, and it's up and running again now.

We also tackled a number of collection and challenge-related bugs - 36 of them in Release 0.9.3 alone! Special thanks to Scott in particular for doing a ton of work on those.

What’s up in the world of tags?

There's been a few changes in the Marvel Avengers fandoms (some of the Archive's most popular!) To prepare for the coming sequels, the Thor and Captain America movie fandom names have changed, to Thor (Movies) and Captain America (Movies).

Also, following the official material, the main metatag for The Avengers (2012) and the related movies is now Marvel Cinematic Universe.

Note that if you tag for any of the subfandoms (e.g. if you tag your work The Avengers (2012) or Iron Man (Movies) that the work will automatically appear under Marvel Cinematic Universe. You can also tag a work with MCU if you like, but it will filter the exact same way as a work tagged with only the subfandoms.

You may also notice a tag The Avengers - Ambiguous Fandom. This ambiguous tag is necessary due to the existence of two unrelated "Avengers" fandoms, the Marvel superhero team and the British superspy series, and includes all works from both these series. As with MCU, using this tag in conjunction with more specific tags won't change where your work appears (and tagging with only this tag will make your Avengers movie-verse fic less likely for other users to find.) Generally, to make your works easier to find, tag with the most specific fandom (or fandoms) that apply.

For more information on the wild and wacky world of Marvel Avengers tags, please check out this informative post by one of our brave Avengers wranglers!

Adventures with Support

We're still keeping up with support tickets, even in spite of the start of holiday absences. In fact, we're about to hit our 10,000th ticket in our tracking program - that's just about 3,300 tickets a year! Every ticket sent in with an email address gets an individual response, and even the ones without email are still documented as appropriate with other committees. We're incredibly proud of our Support teams over the years and all they've done for the Archive!

AD&T Committee business of note

Thank you to all the coders, testers, and volunteers who helped us with Release 0.9.2 and 0.9.3! There's been a ton of work going on behind the scenes, and we're enormously grateful to everyone who's been helping out, and to the tag wranglers for their patience while we've sorted out some bugs.

We've been cautiously optimistic about performance over the last month, and we've ordered three new servers that we're hoping will help us to keep things running smoothly as we head into 2013. That's enabled us to increase the number of invitations that we send out each day, which is helping to cut down the wait times significantly.

We're working on one last release for 2012, which will be a small one, focused on bug fixes. There's already code in the pipeline for the first release of 2013, and we're looking forward to adding some long-awaited improvements and new features in the new year!

Tag Wrangling Committee business of note

Due to changes in the search engine with the main new filters deploy, tag wrangling was turned off for most of November. With the latest deploy, wrangling is working again and our wranglers have been busy getting all the new tags of the last month in order (our amazing volunteers managed to wrangle over 300 uncategorized fandoms down to less than 5 in a single weekend!)

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

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Published:
2012-10-25 01:56:45 UTC
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Happy October, Archivers! Welcome to this month's newsletter.

Cool stuff on the Archive!

This month, we took a look at tag stats and growth over the past two years!

What’s up in the world of tags?

Often in wrangling, we change tag names in response to feedback either from archive users, or other tag wranglers (or both!). Our most recent change involves the canonical fandom tags for Jewish and Christian religious scripture. Prior to our changes, "Hebrew Bible" was a single fandom, with "Old Testament" as a synonym. You can view the current tag structure under Abrahamic Religions, which includes a tag for Tanakh separate from the Christian Bible (Old Testament). The old tag "Hebrew Bible" is now a synonym of Tanakh. Thank you to those users and wranglers who provided feedback in this discussion.

Support issues

We're seeing some really wonky behavior emerging with Tag Sets pulling characters into multiple fandoms or occasionally a tag vanishing from the list. We're having a hard time tracking this down, so if you see aberrant behavior in the Tag Set feature, please send Support a note so we can document it for the Coders!

AD&T Committee business of note

We continue to work on a header redesign and we have also started working on a brand new front page. Our updated roadmap is in the final stages of editing and should be available soon. The reinstatement of tag filtering comes closer and closer as we put the finishing touches on new code and sent it off to our testers. We still can't guarantee a firm date but they're coming - we promise! And finally, this month we celebrated Ada Lovelace Day by honoring our awesome chair Elz!

Support Committee business of note

As noted below with the Tag Wranglers, we are eagerly testing the return of the filters.

Tag Wrangling Committee business of note

We've been adding to our collection of public wrangling guidelines, and we're excitedly preparing (and testing!) for the upcoming return of tag filters.

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

This post by Camden

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Published:
2012-09-30 19:33:06 UTC
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Hello Archive creators, users, and lovers! The days have gone by quickly, haven't they? We've got a short--but sweet--newsletter for you this month.

Cool stuff on the archive!

Releases 0.9.0 and 0.9.1 were deployed -- check out what's new and what's been fixed! Tag hierarchies are now visible. We're also able to support podfic embeds again.

What’s up in the world of tags?

With the new public tag display pages, users on the Archive can now get a wranglers-eye view of tags. So if you're curious, you can check out all the Marvel comics fandoms or all the different adaptations of Hana Yori Dango on the Archive, see how many different characters Stiles Stilinski has been paired with, and hop between a variety of Alternate Universes!

Support issues

We're starting to see, due to the dedicated and diligent work of our Coding volunteers, a large number of bugs being squashed. Even so, we still have a number of bugs that we know about, along with common workarounds, at the Archive's Known Issues page. If you want to check to see if something has been reported, that's a good place to start. (There's even a link at the top of the Support form.)

We're excited about the upcoming changes and want to extend a hearty greeting to all our incoming holiday exchanges, especially the number of exchanges who are choosing to run entirely on the site for the first time! If you as a user or a mod have any questions, drop us a line!

As a general warning to users posting HTML, both Firefox and Chrome seem to have resumed their trick of converting straight (") double quotes into angled 'smart' quotes, which our HTML Sanitizer does not like. If you're having issues embedding multimedia or adjusting CSS, that would be the first place we recommend checking.

AD&T Committee business of note

We're also working hard on bringing back tag filtering and we hope to have it back soon!. Please take a look at this post for more information on tag filtering if you haven't already. We're also discontinuing support for IE6&7. See this post for details and how you can help us with this transition. Release 0.9.0 and 0.9.1 went well and we're very pleased with how they are working out. And finally, we continue to work on an updated AO3 roadmap and its development is going well!

Support Committee business of note

We've made notable steps over the last year to maintain a sustainable system for ticket responses, and, having figured out what works, are starting to collect documented guidelines for the fateful day in the distant future of complete staff turnover.

Tag Wrangling Committee business of note

We're really excited that everyone can now see some of the insides of the wrangulator, an alpha feature which you may have read about in A New Look at AO3 Tags. We're currently working hard on converting our wrangling guidelines for posting to the archive FAQs section, starting here.

Apologies

We've been getting reports from people who have been missing account activation emails -- please do not hesitate to let us know if this is the case with you. We're working on the issue and hope to have it resolved soon but in the meantime please contact Support if you are missing an activation email. The Archive also experienced about 40 minutes of downtime earlier this month when we installed new batteries in old machines and another 40 minutes during a deploy. We apologize if this inconvenienced you in any way.

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

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Published:
2012-08-31 18:52:38 UTC
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Hello readers, creators, and archivers! It's the end of August which means it's time for an AO3 Newsletter.

Cool stuff on the Archive

This month, we were able to up the number of invitations issued each day to 350. With our invite queue holding steady at 31k, this may seem like a drop in the ocean, but we are excited to welcome that many more users to Archive each day. We're also excited to announce that AD&T, Tag Wrangling and Support have a great big deploy coming soon to an Archive near you. Release 0.9.0 contains new features and a whole lot of bug fixes; stay tuned for details in the coming week.

What’s up in the world of tags?

One of the most used Additional Tags on the Archive is Alternate Universe. There are currently 45k works tagged to indicate some form of Alternate Universe!

Popular universe tropes on the AO3 include Modern Settings, High School and Gender Changes. There are tags for AUs based on where characters work, such as Coffee Shop, Circus and Library; AUs much more out of this world, like Dragons and Shapeshifters; and AUs that put the characters out of time, from Ancient Greece & Rome to the 1960s.

We're always interested to see what other universes are out there!

Support Superstars

Support have had our hands full this month with a whopping 542 tickets opened in August. We've closed 511 of those tickets and have 31 left to go!

AD&T Committee business of note

As we mentioned in last month's newsletter, our fearless captain mumble leads the way as we update the AO3 roadmap. As a guide for site development, a roadmap helps to keep us on task while we work on new features and plan deploys. We can't promise that we'll be able to keep to it exactly--a quick glance at our old roadmap should show you where we got off track--but it does provide us a framework to work with and milestones to work towards. For example, milestones such as release 0.9.0! We've been hard at work on this deploy which will roll out new features, bug fixes, and upgrades that will help Support, Tag Wrangling, and the Archive to run more smoothly. And finally, with Sarken as our guide, we continue work on a brand new header for the site (another milestone!) and have plans to consult you on various aspects and features of the header sometime soon.

Support Committee business of note

Users have kept Support busy this month. We've answered some 'Help - how do I...' questions, logged some bugs, and recorded some feature requests. Our new Support Form is almost ready for prime time. It's currently in the testing stage, and if all goes well, it should go live in the next deploy.

Tag Wrangling Committee business of note

In the upcoming deploy, we're looking forward to making public some of the behind-the-scenes tag pages that wranglers see! In these public tag pages, you will be able to see what sort of tag structures are used when our wranglers get wrangling. In connection with this new Archive feature, we're also working towards moving our guidelines to the Archive's FAQ pages, discussing revisions of some of the Archive's tagging terminology, and making some of our internal guidelines clearer and more consistent.

Apologies

While moving servers behind an upgraded, more secure firewall, we introduced a typo that caused some users to be redirected to a site that was decidedly not AO3. We've been receiving reports from users who are still unable to access the Archive; if this has been the case for you, please read this post and let us know if you continue to have trouble. Tag filtering remains unavailable as we continue rewriting the necessary code to give you a better tag-filtering experience. We also ran into some problems with audio embeds when we inadvertently deployed code that allowed Google audio embeds, which is an embed we cannot support.

We apologize for the inconveniences these mistakes have caused and appreciate your continued patience with us.

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you're reporting a bug, please send that to Support, as they're super efficient - comments on our news posts sometimes get overlooked).

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